Cookies Notice

Last Updated: August 1st 2020


This Cookies Notice (and the relevant websites referenced) tell you everything that you need to know about how HOP uses cookies. A cookie is a small file of letters and numbers that are stored on your browser, the hard drive of your computer or mobile device, if you agree. We need to tell you about this because our website, applications and other digital platforms (referred to as “sites”) use cookies to distinguish you from other users. This helps us to provide you with an enjoyable and personalised experience when you browse our sites. It also helps us to improve our sites, so that you can enjoy it even more when you return later on.

1. Are cookies safe?

Cookies are safe for your devices. They only store information used by your browser. They can’t access any other content on your device, nor do they create malware or viruses.

2. Are there different types of cookies?

Cookies fall into two main categories: session cookies or persistent cookies and are explained below. Session cookies: These last for the duration of your visit to a site. They delete themselves when you close your broswer. Persistent cookies: These stay on your dervice when you close your browser. These cookies are further broken down into four main types of cookies as explained below. Strictly necessary cookies: These are cookies that are required for the operation of our sites. They include, for example, cookies that enable you to log into a secure area of our sites. e Functionality cookies: These are used to recognise you when you return to our sites. This enables us to personalise our content for you and remember your preferences. Analytical or performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our sites when they are using it. This helps us to improve the way our sites works, for example, by ensuring that our users, like you, are finding what they are looking for easily. Marketing cookies: These cookies record your visit to our sites, the pages you have visited and the websites you have followed. We will use this information to make our sites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Some of our cookies collect data for more than one use. We will only use strictly necessary cookies for their essential purposes unless you have given us consent to any other uses that they have.

3. What about third party cookies?

As we use third parties when providing you with our sites, we need to let you know that there are third parties that may also use cookies on your browser or hard drive and we have no control over them when they do this. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeted cookies. If you do not feel comfortable with this, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you do use your browser setting to block all cookies (including strictly necessary and therefore essential cookies), you may not be able to access all or parts of our sites and enjoy all the functionalities available.

4. Would a cookie on my browser be considered my personal data?

As cookies allow us to identify you as an individual, we have your personal data in our systems. We believe in the importance of data privacy and treat your personal data with care. If you would like to find out more about this, please take a look at our Privacy Notice.

5. What if I share my device with other people?

If more than one person uses your device, the choices set by others will apply to you as well unless you specifically change them when you are using your device. For example, if you share a computer with your family, you may see adverts based on websites they have visited as well as websites you have visited.

6. What happens if I change or turn off one or more types of cookies in my browser?

You can visit the “options” or “preferences” menu or your browser to change your settings. Other useful websites that you may wish to check out and We are not responsible for the information on any of the website above, but we’re happy to recommend it. You can also choose to entirely turn off or delete cookies in your browser. If you do this, it may affect websites that use similar cookies to us. This is because the cookies choices you set in your browser replace any cookies choices you set ona single website. For instance, if you run an advertising blocker on your browser, you won’t see adverts that are tailored to you, even if you have turned on marketing cookies for our sites.

Want to know more information or need help?

By using our sites, we’re assuming you’re happy with our use of cookies. If you have any questions about it, please do get in touch with us at